Amenities
- Spa & Vitality Pool
- 24-Hour Fitness Center
- Pillow Menu
- Evening Turndown
- In-Room Dining
- Restaurants & Lounges
- Concierge Service
- Direct Subway Access
Spa & Fitness Details ↗
Spa treatments are charged separately. Check current Heat & Water access hours and any charges with the hotel.
Our Stay at Mandarin Oriental, Tokyo
We arrived for the skyline views and spacious room, but the service is what we remember most. Housekeeping neatly wrapped our charging cables, the evening turndown brought Japanese sweets and when one of us caught a cold, a single request for tea and honey turned into a supply that staff quietly replenished for the rest of our stay without us needing to continually ask.
Mandarin Oriental, Tokyo sits high above Nihonbashi in the Nihonbashi Mitsui Tower. We stayed on the 35th floor in a Deluxe Premier room facing Tokyo Skytree. The hotel did feel a little dated and worn in places, but the thoughtful service, spacious room and excellent location for getting around Tokyo still made it a wonderful stay.
The lobby’s warm wood, lantern lighting and tall floral display.
Where We Stayed — Deluxe Premier Room
We booked the Deluxe Room with a King Bed and received an upgrade to a Deluxe Premier Room. The room we stayed in had warm wood, gold and orange fabrics, a lounge area and a large window looking out over Tokyo. We especially liked watching Tokyo Skytree light up at night, then closing the automatic shades when we were ready for bed.
The bed in our Deluxe Premier room.
A bath with salts after a day out in Tokyo.
The room also came with a yoga mat, binoculars, bath salts and beautiful yukata. The binoculars were a fun addition with so much city outside the window. Having a bathtub and clothes to lounge in made it easy to slow down once we came back.
Tokyo Skytree lighting up the view after dark.
Our room faced Tokyo Skytree. Room names and views vary, so compare the view and facilities shown for your chosen category on the official room listings ↗ before booking.
Pillow Menu to Make the Bed Your Own
The pillow menu was one of the most personal and comforting touches of our stay. Choosing the filling, shape and support you prefer is a lovely little luxury, especially when you are settling into an unfamiliar bed after a long day in Tokyo. There were 12 options on the menu in our room:
Down pillow
Filled with 100% pure goose down.
Anti-allergenic non-feather pillow
A feather-free option.
Buckwheat pillow
Filled with natural buckwheat hulls.
Horsehair pillow
Filled with 100% pure horsehair.
Aromatherapy pillow
Filled with spelt chaff and lavender herbs.
Anti-aging premium down pillow
A down pillow with a vitamin E-treated cover.
Splendit pillow
Made with 10% cashmere and 90% Merino wool.
Exclusive neck supporting pillow
A shaped pincore latex pillow.
Butterfly pillow
A butterfly-shaped option for head and neck support.
Bolster pillow
A long pillow to hug while sleeping.
Body pillow
A full-length pillow described on the menu as an option for side sleepers.
Therapeutic non-snore pillow
The menu’s named option for guests interested in a snore-reducing pillow.
Contact Housekeeping to have your preferred pillow delivered to the room. The names and fillings above are from the menu provided during our stay; ask the hotel about the current selection and availability.
Small Details That Made the Stay
When we checked in, welcome treats, fruit and champagne were waiting for us. Later, we returned to find our cables neatly coiled, with a microfiber cloth placed underneath. It was such a small thing, but it showed how carefully housekeeping had looked after the room.
Our earphones, neatly bundled in the hotel’s black and gold cable wraps.
Each evening, staff stopped by for turndown service with essential oil, bedside water and a different Japanese wagashi sweet from K. Minamoto, also known as Minamoto Kitchoan. Finding a little treat waiting in the room was a lovely way to end the day. If you want to take some home, the confectioner has a shop in nearby Nihonbashi Mitsukoshi ↗.
Wagashi from K. Minamoto, left during turndown service.
Mandarins and chocolate coins left as a surprise in our room.
Even the hotel’s guest restroom has a view of Tokyo Skytree. This is a shared guest facility, separate from our room.
Incredible Concierge Assistance if Needed
A few months before our trip, we emailed the concierge with questions about booking the Sunrise Seto sleeper train. We expected it to be a difficult request, but received step-by-step instructions and recommendations the next day. They even offered to arrange the booking for us. We handled it ourselves using their instructions, which were more than enough to help.
During the stay, the concierge also offered to help with a Pokémon Café reservation. These were offers made on our trip, rather than a guarantee of access, but they are a good reason to contact the hotel early about restaurants or other reservations you are finding difficult.
Mornings at the 37th-Floor Spa
The spa was one of our favorite parts of the stay. We wore our yukata upstairs for the steam room, dry sauna and vitality pool, with Tokyo spread out below the windows. During our stay, hotel guests could use these facilities without an extra charge between 6 and 9:30 a.m. We went every morning.
The vitality pool was a bathing experience rather than a swimming pool, and we used it without swimwear, as is customary in the Heat & Water areas. Check the current guest access hours and any charges with the spa before planning your morning around it.
The hotel also has a great fitness center, complete with pull-up bar and treadmills, currently available around the clock to hotel guests. Spa treatments are booked separately. See the official spa information ↗ for current access rules and treatment reservations.
Breakfast Above the City, or in Your Room
We tried both the breakfast buffet and breakfast delivered to our room. At the restaurant, we could watch trains moving in and out of Tokyo Station far below. Our breakfasts included salmon, eggs, vegetables, pastries and other dishes, with plenty, plenty to choose from before a day of walking.
Salmon and small dishes at breakfast.
Eggs Benedict, another breakfast choice.
We preferred breakfast in the room. Having everything brought upstairs let us enjoy the view at our own pace, with tea, a full breakfast spread and no need to get ready before eating. It is a lovely way to make use of a room like this.
Breakfast delivered to our room, with the city beyond the table.
Crêpes with cream and jam at breakfast.
Breakfast for two was included in our rate. Check whether your own rate includes breakfast, and whether in-room breakfast is covered or costs extra.
Tea and an Evening Drink
We also spent time in the hotel’s tea and lounge spaces. The daytime views gave us another excuse to stop for a cup of tea, while the low lighting and red seating at Mandarin Bar made it a completely different place to settle in after dark.
Warm lighting and the Tokyo skyline at blue hour in the hotel lounge.
Tea service in the hotel lounge.
A little “Have a nice day” with dessert.
Staying in Nihonbashi
Nihonbashi felt more polished and unhurried than the nightlife areas on Tokyo’s west side. There were department stores, traditional shops and plenty of places to stop for food or tea. We noticed kimono-clad shoppers heading out for afternoon tea, which suited the neighborhood beautifully.
One nearby stop we recommend is Sembikiya for a fruit parfait. The hotel’s underground station connection also made heading elsewhere in Tokyo straightforward. Mitsukoshimae serves the Ginza and Hanzomon lines, while Shin-Nihombashi connects to the JR Sobu Rapid Line. The map below shows the station options.
Stay at Mandarin Oriental, Tokyo
Skyline views above Nihonbashi, thoughtful service and a spacious place to unwind. Compare rooms and rates for your dates.
View Rooms & Availability ↗Official Hotel Website ↗We may earn a commission when you book through our Expedia link, at no extra cost to you.
Nearby Stations and Attractions
Select a stop to explore walking routes around Mandarin Oriental, Tokyo.
2-1-1 Nihonbashi Muromachi, Chuo-ku
Tokyo 103-8328, Japan
- Tokyo Metro Ginza Line
- Tokyo Metro Hanzomon Line
- JR Sobu Line (Rapid)
- JR Yamanote Line
- JR Keihin-Tohoku Line
- JR Chuo Line
- Tokyo Metro Ginza Line
- JR lines & Shinkansen
- Tokyo Metro Marunouchi Line
About 1.5 km from the hotel to Otemon Gate. Check the official visitor information ↗ before visiting the gardens.
Airport Arrival
Choose your airport and arrival time in Google Maps.
Walking times follow the hotel’s official access guide ↗: Kanda South Exit and Tokyo Station Nihonbashi Exit. Mitsukoshimae Exits A7/A8 and Shin-Nihombashi have direct underground access; allow time to reach the platforms. The palace walk is an approximate Google Maps estimate to Otemon Gate, rather than to the private palace buildings.